Power Outages – Arthur [Update]
Tuesday July 8th 3:45 AM Update
Emera Maine reports that 1434 customers were without power at 3:45 AM on Tuesday, July 8th
Emera Maine crews and contractors will be out in full force again today as they work to restore power to as many customers as possible. Progress has been slow, as outages are scattered and system damage is widespread and sever. An estimated 34,893 customers were affected by power outages during Hurricane Arthur and crews have made steady progress restoring power.
Monday July 7th 8:49 PM Update
Emera Maine has made good progress since 4:40 this afternoon, as as of 8:49 PM Emera Maine was reporting 1493 customers were still without power. To view the current outage and restoration map, click HERE
Emera Maine reports that the final outages in the storm are some of the most challenging, because they generally are one with relatively few customers per circuit, so each issue resolved brings back only a few customers at a time. Crews are being reassigned to coastal areas as outages are cleared elsewhere.
Monday July 7th 4:40 PM Update
The 4:40 PM Emera Maine outage report shows that as of 4:40 PM there were 2903 customers without power related to Hurricane Arthur. To view the current outage and restoration map, click HERE
Emera Maine reports that helicopter patrols of rights-of-way have been taking place allowing us to get contractors there ahead of their crews to clear the way. They have 107 Emera Maine field employees working in Washington and Hancock Counties and Central Aroostook County, in addition to 75 external line and tree trimming contractors. Fifty back office employees are assisting in the call center to help respond to customer inquiries and answer questions. For those customers Emera Maine expect to be out the longest, they are placing telephone calls to personally touch base and explain the situation. Emera Maine want customers to know that no one is going home and no external crews are being released until every customer has been restored.
Monday July 7th 11 AM Update
Emera Maine reports that crews are focusing their efforts on three areas: Central Aroostook, Hancock and Washington Counties. Workers have been deployed from areas which have already been restored to help where needed, and more than 60 line workers from southern Maine and out of state are bolstering their efforts. In addition, two more tree trimming crews were brought on in this morning to further assist with that task.
Monday July 7th 4 AM Update
The estimated restoration times are :Aroostook County: mid-day Monday, Hancock County: mid-day Tuesday, Washington County/Machias area: by end of the day Tuesday
The next published update will be at 11 AM
Sunday July 6th 9 PM Update
Emera Maine’s crews have been working around the clock, since Hurricane Arthur caused unexpected and serious damage to the distribution system. As of 9 PM on Sunday, July 6th, there were 3668 customers without power. To view the current outage and restoration map, click HERE. Emera Maine reminds everyone to stay clear of downed power lines and trees in contact with power lines.
The current restoration times are estimated as Northern Penobscot County, Piscataquis and Aroostook Counties by late tonight. Bangor area and rest of Penobscot County by mid day tomorrow, Hancock County by mid day Tuesday and Washington County by the end of Tuesday.
The next update will be issued at 4 AM on Monday, July 7th.
Sunday July 6th 4 PM Update
As of 4 PM Sunday, July 6th there were 5770 Emera Maine Customers without power, with Washington and Hancock Counties bearing the brunt of the outages. To view the current outage and restoration map, click HERE
The next update will published at 9 PM tonight..
Sunday July 6th 11:15 AM Update
From Emera Maine
Greatly improved weather conditions are helping Emera Maine crews with their restoration efforts today. In addition our team of workers has been joined by more than 60 additional line workers from Pennsylvania, Rhode Island and southern Maine.
The damage, especially in Hancock and Washington counties, has been significant with large trees and tree limbs bringing down lines and several broken poles which are time consuming to replace. Our goal is to restore the greatest number of customers at a time so our focus is on those circuits serving the largest numbers of customers and then move down the line restoring others as safely and quickly as we are able.
Sunday Morning July 6th Update
Emera Maine offers this restoration timetable based on the level of damage in various parts of the service territory.
Bangor area/Penobscot County, Northern Penobscot/Piscataquis County and Arootook County by the end of Sunday.
Hancock County by the end of Monday.
Washington County / Machias area by the end of Tuesday.
4 PM Update
Emera Maine has experienced very high call volume to their customer service center and some customers may have had difficulty reaching them as both external public phone lines and their internal system have been, at times, overwhelmed. Customers are asked to please be patient and to refer to the live outage and restoration map at www.emeramaine.com to check the status of their outage before calling to report it a second time. New outages may also be reported online and via thier mobile site.
11 AM Update
Tropical storm Arthur is wreaking havoc on the electrical system, knocking out power to Emera Maine customers from Caribou to Stonington, Corinna to Lubec. The utility is dedicating every available resource to the restoration effort, calling in people from vacations and pulling in office employees to help staff the call center.
Field crews and electricians will remain out in force today working to restore service as quickly and safely as possible. Improving weather conditions forecasted for later today should help those efforts considerably.
As of 8 AM on Saturday, July 5th, Emera Maine was reporting over 12,000 customers without power as a result of the heavy winds related to Hurricane Arthur. To view the live outage map with expected restoration times, click HERE. High wind warnings remain in effect through 4 PM this afternoon
Crews will remain on the ground around the clock to restore service; however the continued strong winds, rain and wind guests will likely cause additional outages which could delay restoration times. Emera Maine encourages customers to stay clear of downed power lines and trees in contact with power lines. Customers may report outages or ask questions by calling their Customer Service Center at (207) 973-2000 or 1-855-EMERA11 (363-7211). You may also follow them on Twitter at @emerame